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In the 48 states call
1-800-221-5718 for orders.
Local buyers call
(561) 582-9012.
Foreign buyers, please fax inquires or orders to
(561) 586-7931.
If you don't see the product you
want - ask for it.

Credit Card Processing
Ordering Instructions
How To Contact Us
By Phone: By Mail
Toll Free: 1-800-221-5718 Tuppen’s Marine & Tackle
Direct: 561-582-9012 1002 North Dixie Highway
By Fax: 561-586-7931 Lake Worth, FL 33460
By Email: taylor@tuppens.com
Hours: Monday - Friday 9am to 5pm EST
How To Order

You can shop at Tuppen's Marine & Tackle with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

  • Industry leading encryption hardware and software methods and security protocols to protect customer information.

  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

We prefer you order online through our secure server with a credit card. You can also order by phone, fax, or mail. We accept Visa, MasterCard, Discover, American Express, Money Order or a Cleared Check as a form of payment.

 

Tuppen's Marine & Tackle reserves right to not fulfill any order where there is a mistake either do to human error or price changes by the manufacture! Though we do try our best to keep items on our website up date and with current pricing we do occasionally make an error, after all we are human!

Online:

Shopping online at Tuppen’s Marine & Tackle is safe and convenient. Our secure servers are guaranteed to protect your credit card information.

By Phone:

If you prefer to call Tuppen’s Marine & Tackle with your credit card information, please call Tuppen’s Marine & Tackle at 1-800-221-5718. The Tuppen’s Marine & Tackle team is available to assist you Monday through Friday, 9 a.m. through 5 p.m. EST. Please have your credit card information ready.

By Fax:

Simply print your completed order form from Tuppen’s Marine & Tackle and fax it to 1-561-586-7931. Credit cards are the only accepted form of payment for fax orders.

By Mail:

Simply print your completed order form from Tuppen’s Marine & Tackle and mail it with your payment to:

Tuppen’s Marine & Tackle
ATTN: Steve Taylor
1002 North Dixie Highway
Lake Worth, FL 33460

International Orders:
We are sorry but we do not ship outside the United States:

Due to the high cost of shipping outside the United States we have decide not to do it. Unfortunately the shipping cost far exceeds the cost of the goods. Also there is no control over your package once it leaves the USA. 

 

Returns & Exchanges:

If you are not satisfied for any reason you may return unused items in the original box with all accessories within 15 days for an exchange or refund to the credit card account charged. In order to receive a refund, all merchandise must posses the original manufacturer tags and identification stickers. Defective merchandise shall be returned directly to the manufacturer under their return policy; we can help you with that. All returns must be insured and postage prepaid. Please, clearly print/type your name and address on the outside of the package. Merchandise must include a copy of our invoice or packing slip. Shipping and Handling is non-refundable. There are no returns or credit available on pre-spooled line. Please call us at 1-800-221-5718 to receive a Return Authorization Number. You cannot return any item unless you have received a Return Authorization Number.


Tuppen’s Marine & Tackle
ATTN: Steve Taylor
1002 North Dixie Highway
Lake Worth, FL 33460

 

Shipping Information:

Tuppen’s Marine & Tackle is currently offering FREE Shipping and Handling on all orders over $100.00 via UPS Ground service within the contiguous 48 US States. Mulitple packages and oversized or bulky packages like fishing rods and cooler will require additional charges! If you prefer faster shipping, please select either UPS 3 Day Select, or UPS 2nd Day Air within the order form. UPS Next Day Air is available on in-stock items, please contact us for a quote. APO/FPO and US possessions are sent USPS First Class Priority Mail. Rates for these destinations and services are calculated at order placement and a shipping quote will be emailed to you within 2 business days. You will be advised via email or phone of any additional shipping charges. Most in-stock items are shipped within 2 business days. If your order will not ship within 2 business days you will be notified via email or phone. UPS Tracking Numbers are emailed to you when shipment is picked up by UPS.

 

Shipping Rates for Orders within the Contiguous 48 US States:

Value Of Order

UPS Ground USPS

UPS 3 Day Select*

UPS 2nd Day Air*

UPS Next Day Air*

$0 - $50.00

$6.50

$13.95

$17.95

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$50.01 - $75.00

$8.50

$14.95

$19.95

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$75.01 - $99.99

$9.50

$15.95

$19.95

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$100 - $149.99

FREE*

$17.95

$22.95

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$150 - $324.99

FREE*

$20.99

$24.95

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$350 +

FREE*

$25.99

$29.95

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*Time-In-Transit are business days from ship date.

Time-In-Transit for UPS Ground packages from Lake Worth, Florida, 33460:
We ship most of our orders via UPS Ground. Our orders normally ship within 2 business days from when we receive them. Many orders are packed within an hour or two and leave the warehouse the same day. This chart tells you how many business days it will take your package to arrive from when it leaves our warehouse in Lake Worth, FL 33460.

 

Sales Tax:

Tuppen’s Marine & Tackle is located in Lake Worth, Florida USA. We are required by law to collect a 6% Florida State sales tax on orders delivered within Florida only. On International orders, duty, customs, and any other taxes are the customer's responsibility

Confidentiality:
We do not disclose to anyone for any reason the identity of our customers including phone numbers, email, and addresses. We suggest that you give us an email address so that we may communicate with you regarding shipment for tracking numbers and expected delivery date.